Posts by Jeff Burgess
The Art of Selling: Why Trust and Confidence Win in Business Every Time
The most important product a salesperson offers any potential customer is their word. This is where trust begins, and for that matter, where trust could end just as well. Confidence sells. Confidence is contagious. Confidence creates momentum. But where does that confidence come from? It comes from you! Sure, “winging it” works to a point,…
Read MoreNobody Knows the Video I’ve Seen: Inside High-Stakes Security, Surveillance, and Trust
Apparently, in some ways, the book must have failed me, as its purpose was to cleanse forty-five years within the computer industry out of my system. Yet, some two and a half years after retiring, I still have vivid memories, primarily of those BCDVideo years through my retirement in July 2023. When Reputation Beats Price…
Read MoreHow I Built a “Business Within the Business” and Turned Partnerships into Millions
I guess it’s fortunate that the older I get, age 68 as I write this, incidents happen that cause me to reflect on both my personal and professional life. Because I am left-handed, I’ve always felt the rest of the world was backward; it certainly couldn’t have been me. Whatever the reason, it seemed that…
Read MoreWhy Old-School Business Values Beat Modern Corporate Culture Every Time
I miss the old days; old for me, anyway. As much as I was surfing that wave of technology starting in the early days of my computer career – dare I say, capitalizing on it – life was so much more honest back then. And the only thing “instant” back then may have been Minute…
Read MoreHow My Dad’s Simple Rules Built a Lifetime of Character and Respect
The Character Who Taught Me Character It’s very hard to believe that my dad died twenty-four years ago, or will have on May 12 of this year, anyway. Two dozen years, and yet I still think of him every day. Some instance or situation pops in my head, and there he is, along with it.…
Read MoreWhy Trusting Your Team Is the Best Decision You’ll Ever Make as a Leader
How Trusting Your Team Builds Stronger Teams and Better Leaders While it may seem like a reach to go from never-going-to-class college dropout to founding my own technology company, I certainly wasn’t the first. If anything, the least likely. I was pretty much a fuck-up my whole childhood. Some would say, and fairly, that my…
Read MoreCreating Value: Success Happens When You Build a Team That Loves Their Work
Action breeds inspiration more than inspiration breeds action. ~ Willem Dafoe Why Trust Is the Heart of Team Building Among the joys I had throughout my forty-five years within (and withstanding) the computer industry was team building. As I began to land large accounts, it was instrumental to have a knowledgeable team as the inside…
Read MoreHow Technology Innovation Changed Everything: From Walkmans to AI
Without doubt, technology has really changed the world since the 1980s. I am not so sure whether it has made us lazier or better. Perhaps a little of both. The so-called “hot technology” when I landed feet-first in the computer industry a lifetime ago, in 1979, was the Sony Walkman. Visualize yourself walking down the street…
Read MoreWhy Becoming Grandpa Is Like Getting a Complete Life Reboot
Our family was blessed with our first grandchild just over nine months ago. John Jeffrey – named after both my son-in-law’s late father and me – is his official name. His street name is Johnny. Grandpa Love: Finding Joy in Every New Moment Joanne and I have always had grand dogs throughout our forty-plus years…
Read MoreThe Soundtrack of My Life: How the Band YES Influenced Me
How 1960s Music Shaped my Life and a Generation For as long as I can remember, starting in 1964 as a seven-year-old, music filled the void in my psyche. Of course, that all started with The Beatles for me and millions of others around the world. I started taking guitar lessons two weeks later, and…
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